Falta Banco na Maré

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As poucas máquinas do Banco 24 Horas na Maré vivem lotadas.

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Segundo dados dos institutos Data Favela e Locomotiva, moradores de favelas movimentam R$ 119,8 bilhões por ano. Apesar do volume financeiro, as agências bancárias não estão presentes.

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Mesmo com esse volume de dinheiro, as poucas agências existentes nas favelas estão fechando.

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Em 2017, duas agências bancárias encerraram atividade na Rocinha e uma no Complexo do Alemão.

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Em algumas favelas da Maré a opção está nas casas lotéricas. Mas não são todas, em Marcílio Dias não há Banco 24 horas e nem loteria.

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“A pessoa não precisa ir até Bonsucesso para resolver questões financeiras. Estamos lutando desde 2017 atrás desse benefício para o povo e em especial para o idoso.”

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O estudo “ O Indivíduo Idoso e o Caixa Eletrônico'' mostra que 75% dos usuários gostariam que fosse implementado caixas especiais para idosos.

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“É uma dificuldade para o idoso lidar com a tecnologia. Eles pedem ajuda, mas tem pessoas mal-intencionadas, o que traz preocupação. É preciso mais profissionais para atender esse segmento de clientes.”

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“A pandemia trouxe uma dificuldade da entrada nas agências, mas o idoso tem o direito ao acesso. Ao utilizar o caixa eletrônico precisa ter a certeza que a pessoa para ajudar é mesmo funcionário do banco.”

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Quem se sentir prejudicado após alguma transação bancária deve procurar o Procon (http://www.procon.rj.gov.br/) ou a Defensoria Pública (https://defensoria.rj.def.br/).

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MARÉ ONLINE

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